Student services for online Jayhawks
Receive support from anywhere.
No matter what you’re looking for, start here. If you are an online student at KU, this service hub is where you’ll find the resources to meet your academic, personal, and professional needs.
Please note: Your access to these resources may depend on your status as an undergraduate, graduate, or KU Med student. If you aren’t sure whether a service is available to you, check with your academic advisor.
Academic support
- Academic catalog
A comprehensive resource for degree requirements and academic program information.
- Student Access Center
Get help determining if you qualify for accommodations and assistance accessing those accommodations.
- KU Bookstore
Compare and order physical or digital textbooks.
- Libraries
Access how-to videos, chat with a librarian, and peruse both digital resources and physical books available for home loan delivery.
- Academic Learning Center
Online academic consultations, peer-led group study for specific courses, and individual tutoring.
- KU Writing Center
Online writing consultations, written feedback, and writing how-to guides.
- Office of the University Registrar
Request a record of your grades, transcripts, enrollment certifications, degrees, diplomas, and more.
Health and wellness support
- MySSP app
Short-term counseling and other mental health resources available in a variety of languages.
- KU Psychological Clinic
Virtual counseling sessions for KU students for minimal cost and without the need for insurance.
- KU Counseling and Psychological Services (CAPS)
Offers some services to online students after they have paid the additional campus fee of $29.10. Counseling sessions only available to students located in Kansas.
- Watkins Health Services
Immunizations available to online students. Other services available to online students after they have paid the additional semester fee of $135.
Student support
- International Student Services (ISS)
Resources and support for international students. Online options are limited for international students studying in the United States.
- Military-Affiliated Student Center
Support for active-duty military, veterans, spouses, ROTC, and National Guard.
- Student complaints
Submit formal complaints and find resources for problem resolution.
Technical support
- MyIdentity account setup
Set up your KU Online ID for the first time.
- Technology setup
Tutorials and FAQs about accessing KU platforms.
- KU Information Technology
Get additional IT assistance for email, Canvas, wi-fi, and more.
Professional support
- University Career Center
Support for students at all points on their professional journeys, including virtual career counseling appointments and career readiness guides.
- PathwayU
Explore majors and careers that align with your interests, personality, values, and workplace preferences.
- HireJayhawks
Over 15,000 jobs, internships, volunteer positions, and research opportunities posted annually by employers looking to hire Jayhawks.
- Jayhawk Career Network
Connect with Jayhawks across multiple industries who are committed to your success.
Financial aid and billing support
- Financial Aid & Scholarships
Scholarship deadlines, FAFSA information, emergency aid, and more.
- Net Price Calculator
Get a personalized estimate of your cost to attend KU and what financial aid you may qualify for. Available to incoming undergraduate students.
- Billing and payments
Pay your tuition bill and get information about enrollment holds, refunds, and more.
- Graduate student funding
Explore opportunities for funding, fellowships, grants, and aid available to graduate students at KU.