Frequently Asked Questions

Helpful Tips

Can you do the following?

  • Find your way around websites with ease
  • Create new web accounts (specifically, non-KU related websites)
  • Create text documents, attaching them to emails or uploading them to websites
  • Access PDFs, videos, and audio files
  • Chat online, for example in discussion forums

KU online courses are created by the same faculty and instructors who teach in-person courses. Online courses are just as rigorous (if not more) than in-person courses as they require an even stricter adherence to regular, personal study time in order to learn the material.

Online courses at KU cost the same as in-person classes. Tuition rates often depend on your residency status. Along with standard academic fees, additional fees may apply depending on which school (College of Liberal Arts & Sciences, School of Business, School of Education, etc.) offers the online course. Certain degree programs may be offered at a flat rate. For more information, consult the tuition and fee calculator or visit the Registrar website.

Online course schedules follow the semester calendar, most lasting 4, 8, or 16 weeks.

Students are expected to complete course activities each week to stay on track throughout the semester. Due dates for assignments and exams will be posted in the course syllabus.

Visit the Student Access Center for information about services for students with disabilities.

Instructor contact information is posted within each course in the learning management system. Many instructors offer office hours (physical or virtual) or they maintain a Q&A discussion forum within their courses.

Many courses incorporate discussion boards, group wiki areas, and chat opportunities to encourage student-to-student and student-to-instructor interaction. Research shows students pursuing online education may actually interact more with their classmates and instructor than they would in an in-person lecture.

Refer to the latest Blackboard Learn technology requirements. Use the Blackboard Browser Checker to ensure the browser you're currently using will work with Blackboard. Review the tech and browser requirements for Canvas. If you're having computer-related problems, contact KU IT.

Textbook information is included in the syllabus posted on each course site in the learning management system. Most textbooks may be purchased or rented from the KU Bookstore. If your instructor has selected an online textbook or e-text resource, specific purchasing instructions will be found in the syllabus. 

Depending on instructor preference, exams may be administered either online through the learning management system or in person at an approved testing center. Exam information will be found in your course syllabus. If the instructor requires proctored or supervised exams, instructions will be included in your course that tell you how to set up your exam appointment. 

Your instructor, academic department, or school should be able to answer questions specific to your online course or program. You may also contact the Center for Online & Distance Learning to be connected with the appropriate campus resource.

Visit the Registrar website to request a transcript.